Returns & Exchanges
At Cogs Toys & Games, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund has been processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing