Frequently Asked Questions

Everything you need to know about shopping with Cogs Toys & Games

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your products safe for children?

Absolutely. All toys and games at Cogs Toys & Games meet or exceed international safety standards (ASTM and EN71) to ensure a safe play environment for all ages.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.